Policies
Return Policy
All sales are final, because every piece is handmade and one of a kind. If anything is wrong, we will make it right.
01
All sales are final
Every journal, charm and accessory we make is handmade and one of a kind, so we can't accept returns or exchanges, or offer refunds.
Please look over your order carefully before you check out, including your leather, charm, stud design and any letter charm.
02
Something not right?
If there is any issue with your journal, contact us and we will make sure you are happy.
Send us your order number and a photo so we can help quickly.
Need help with your order?
Email us and we will make sure you are happy.
Email us